National coverage with service locations and access to over 1,200 certified technicians across Canada;
Industry-standard certifications such as CompTIA A+ and Network+ and major service accreditations and authorizations from leading manufacturers including HP, IBM, Lenovo, Microsoft, VMWare and many others;
Priority access to manufacturers’ parts inventories, problem resolution databases and 2nd level technical support;
Online service requests and repair status updates;
Comprehensive incident management and reporting;
Pre-established service level commitments;
Refined methodologies, tools and processes.
National coverage with service locations and access to over 1,200 certified technicians across Canada;
Industry-standard certifications such as CompTIA A+ and Network+ and major service accreditations and authorizations from leading manufacturers including HP, IBM, Lenovo, Microsoft, VMWare and many others;
Priority access to manufacturers’ parts inventories, problem resolution databases and 2nd level technical support;
Online service requests and repair status updates;