Keep all your business communication tools – and all your people – connected.
Communication is one of the most powerful business enablers, but it’s a double-edged sword: Information overload and misdirected communications can delay decisions, slow down processes, and reduce productivity. By combining voice with video and data within a single, secure platform, unified communications solutions enable you to communicate and collaborate instantly no matter where you or your colleagues are – using your choice of any of a number of interoperable devices, including your smart phone, personal digital assistant, or your computer. The result is dramatically improved productivity and business effectiveness for every person in your organization. By eliminating communication-caused delays, you can expect to boost productivity by as much as 60 minutes per user per day.
People at their desks and on the move will be able to reach others on the first try and escalate instant messaging sessions into phone conversations and video calls. Workers can click to call directly from desktop applications and their web browser – and they can view, listen, and respond to messages from a single voice mailbox.
Metafore’s Unified Communications solution is a scalable suite of business communication tools that can include the following standard and optional components:
Unified IP call control (IP PBX) for single or multi-branch calling;
Auto-attendant and Unity voicemail;
Wide range of IP phones including soft phones, wireless phones, conference phones and video phones;
Call connector software clients for Windows, MS CRM, and Salesforce.com;
Single number reach with call mobility, supporting unified voice mailbox;
Support for off-the-shelf or custom XML applications running on IP phones;